Recent Posts

Water Damage Leads to Mold

10/21/2018 (Permalink)

Water Damage Water Damage Leads to Mold Water Damage Leads to Mold. Calling SERVPRO was the right decision for this home owner.

The sewer backed up causing a large amount of feces to cover the basement floor. The loss went unnoticed for a few days and developed into a mold remediation project. We had to completely remove all walls, ceilings and content from the basement followed by specialized cleaning.

If You See Signs of Mold, Call Us Today – (716) 656-7131

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

How Does Ozone Help With Fire and Smoke Odors

10/14/2018 (Permalink)

Fire Damage How Does Ozone Help With Fire and Smoke Odors Ozone Generator used in Depew, Cheektowaga, Lancaster and surrounding cities for fast odor removal.

The use of ozone can be a very effective way of removing odor from a property. SERVPRO may commonly use this method following fire damage cleaning, skunk odor to the property, mold or full property cleaning. SERVPRO will provide a free estimate of your situation and decide if Ozone will be the best and most appropriate method of odor removal.

When it comes to successful deodorization the first step is to clean/remove or fix what is causing the odor, for example the best chance of success would be to clean the fire damage first, fix a leaking pipe that is causing a musty odor, or remove the garbage from an area before starting the ozone process. It will be crucial to remove items emitting odor.

How it works: Basically, ozone removes odor by destroying the molecules, bacteria, and spores that cause unpleasant smells.  Ozone (O3) is a highly reactive molecule and is very quick to chemically react with particles that it comes into contact with in the air and on surfaces.  The extra oxygen atom in the ozone attaches itself to other molecules, chemically changing their structure to create non-offensive molecules – eliminating the smell. *Ozonesolutions.com 

For more questions regarding our deodorization methods please feel free to call our office and we would be happy to help!

Call SERVPRO of East Erie Countyy

DRYBOOK DOCUMENTATION ON WATER DAMAGES

10/14/2018 (Permalink)

Water Damage DRYBOOK DOCUMENTATION ON WATER DAMAGES DRYBOOK DOCUMENTATION ON WATER DAMAGES SERVPRO of East Erie County technicians document the entire drying process.

DRYBOOK™ DOCUMENTATION SERVPRO of East Erie County professionals use the latest technology to help ensure your property is dried quickly and efficiently.  DryBook™ is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standard.
  • Reports to all stakeholders involved. 
  • Allows real-time updates through DryBook™ Mobile integration. 

This improves results and restores your property at a faster rate, getting you back in your home or business sooner. The bottom line? SERVPRO of East Erie County has the training and equipment to help make it “Like it never even happened.”

Residential and Commercial Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of East Erie County provides 24-hour emergency service and is dedicated to being faster to any size disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Have Questions? Call Us Today – (716) 656-7131

A Buffalo, NY Snow Storm Creates Havoc For All Causing Flooded Basements. SERVPRO to the rescue.

10/14/2018 (Permalink)

Storm Damage A Buffalo, NY Snow Storm Creates Havoc For All Causing Flooded Basements.  SERVPRO to the rescue. The October Surprise Storm Buffalo, NY. SERVPRO of East Erie County assisted over 5000 customers who had flooded basements.

Be Prepared For Severe Weather

 Severe weather can happen any time, anywhere and Buffalo is no exception as we seen with the Blizzard of 77 and the Surprise October Storm. Being prepared to act quickly can be critical to staying safe during a weather event.  In 2013 (1), there were more than 440 weather related fatalities and nearly 2,800 injuries (2). Deadly weather caused more than $8 billion in property damage (3). Many businesses affected by major disasters never reopen–especially if they do not have an emergency plan in place. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.KNOW YOUR RISK. The first step to becomingweather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family or employees. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.TAKE ACTION. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. BE AN EXAMPLE. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same. Preparation is the key to making it through any size disaster and having a plan in place may help minimize the amount of time your business is inactive and get you back in the building faster following a disaster. Don’t wait until disaster strikes. Call SERVPRO of East Erie County to establish an Emergency READY Profile® for your property and be “Ready for whatever happens.” [1]Build an Emergency Supply KitSuggested items to include in basic emergency kit
  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurancepolicies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container
(1) Most recent information available from ready.gov(2) Statistics provided by National Oceanic and Atmospheric Administration(3) Statistics provided by National Weather Service

SERVPRO of East Erie County Can Help After Your Fire

10/14/2018 (Permalink)

Fire Damage SERVPRO of East Erie County Can Help After Your Fire Let SERVPRO of East Erie County help with your cleaning needs after a fire in your Depew, Lancaster, Cheektowaga, West Seneca home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of East Erie County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
716-656-7131

Let SERVPRO help in your Depew, Lancaster, Cheektowaga, West Seneca home

Mold Remediation Help. Does your Cheektowaga home have mold?

10/14/2018 (Permalink)

Mold Remediation Mold Remediation Help.  Does your Cheektowaga home have mold? Mold can be anywhere in your home and you might not be able to see it. This was discovered behind the dishwasher.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of East Erie County at 716-656-7131

Don't let your Lancaster, NY home become infested with mold, act now!

10/12/2018 (Permalink)

Mold Remediation Don't let your Lancaster, NY home become infested with mold, act now! Don't let your Lancaster, NY home become infested with mold, act now!

Don't let your home become infested with mold, act now!How often do you move your dishwasher out to inspect behind it for possible water damage? Not to often, right. This photo illustrates what could be larking behind your appliances that had a small leak for a period of time. For most cases when a dishwasher begins to have a leak it will be a slow drip beneath or behind the unit causing the floor to become saturate, rotting or mold to develop. What to do when you discover a leak in your dishwasher that caused possible water damage? 

  • Turn off the source of the water
  • Turn off the power to the dishwasher
  • Contact a plumber 
  • Contact your insurance office to assess information about filing a claim or coverage. 

Contact SERVPRO of East Erie County 716-656-7131

Commercial Water Damage

10/12/2018 (Permalink)

Commercial Commercial Water Damage A commercial water damage in Cheektowaga, NY

Commercial Water Damage In Buffalo, NY

Commercial water damage surprises Buffalo business owners every time it happens. Everyone knows that the sprinkler system is there to stop fire damage, but no one understands the damage that happens when it engages. Fortunately, SERVPRO has the experience, training, and equipment to restore an office or a kitchen back to their original state.

Sprinklers soak everything, that is what they are supposed to do to prevent the spread of fire. Paper documents, cardboard storage boxes, and books quickly turn to a mush and must be thrown out. If the final condition is not an issue and the business owner needs to keep original contracts, we can preserve the legibility of our technicians can get them spread out on a dry surface. We use air movers to blow warm, dry air over the paper gently and while we cannot return the items to their original condition or look, we can preserve the image in many cases.

The item that usually catches the most damage next is the carpet. SERVPRO technicians use extraction wands to draw out water without damaging the nape of the carpet. If there is a carpet pad, we remove and dispose of it. Pads quickly deteriorate when they become wet, and they are cheaper to replace rather than attempt to restore. Once we remove the water, crew members use the air movers again to force warm, dry air across the surface to dry it out while preventing mold.

SERVPRO can make your life easier and get you back in your home or business faster. “Like it never even happened.”
If you would like more information on hiring a team experienced in Commercial Restoration, call SERVPRO of East Erie County 716-656-7131

What Does it Take For Mold to Grow?

9/27/2018 (Permalink)

Mold Remediation What  Does it Take For Mold to Grow? Mold growing on the basement rafters after a leaky sink drain wasn't taken care of.

In the 90’s mold became a news headline across the country. The strain of “Black” Mold, Stachybotrys, struck fear in the hearts of thousands of Americans.  Even though that hysteria has passed, it is no joking matter to have mold growing in your home.  It is true that mold spores are everywhere, but for mold to grow you have to have two things: 1) food; 2) dark moist conditions.  There is very little you can do to remove all “food” sources in a house, but you can eliminate the water factor.  When you have a water loss, it is incredibly important to completely dry the area affected so mold will not grow. If you try to take care of it yourself, you run the risk of giving mold a chance to infiltrate your house.  Why would you do that when you can call SERVPRO® of East Erie County at 716-656-7131 and make sure your house is dry. 

Celebrating 45 years in Business!

9/27/2018 (Permalink)

Storm Damage Celebrating 45 years in Business! 45 Years of Service in the SERVPRO family ;)

Proudly Serving Cheektowaga and the Surrounding Areas

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of East Erie County and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when called upon. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors! We are family operated and have been in the business for 45 years!

In addition to our restoration services, we also provide carpet and upholstery cleaning!

SERVPRO® of East Erie County is ready 24/7 365 to help, call us at 656-7131